What is Admin?

With Admin you can manage your business from the cloud. You can complete such tasks as adding and removing users, changing licenses, and resetting passwords.

On the home page, you can create cards for tasks that you perform frequently.

One common task that you might perform is adding a user. To do this, select Users > Active users, and then select Add a user. Enter the user's name and other information, and then select Next. Follow the prompts to finish adding the user. When you are done, select Finish adding, and then select Close.

You can sort your active users by columns, such as Display name or Licenses. To add more columns, select Choose columns, select the columns you want to add, and then select Save.

Select a user to see more options, such as managing their product licenses.

What is Calendar?

Calendar is a personal calendar application made by Microsoft for Microsoft Windows. It offers synchronization of calendars using Microsoft Exchange Server, Outlook.com Apple's iCloud calendar service, and Google Calendar. It supports the popular iCalendar format.

Just as you write in a notebook, you can click any time slot in the Calendar and start typing. By using the Calendar, you can create appointments and events, organize meetings, view group schedules, and much more.

What is Compliance?

Compliance is a feature in the Microsoft 365 compliance centre that helps you manage your organization’s compliance requirements with greater ease and convenience. Compliance can help you throughout your compliance journey, from taking inventory of your data protection risks to managing the complexities of implementing controls, staying current with regulations and certifications, and reporting to auditors.

Compliance helps simplify compliance and reduce risk by providing:

Pre-built assessments for common industry and regional standards and regulations, or custom assessments to meet your unique compliance needs (available assessments depend on your licensing agreement; learn more).

Workflow capabilities to help you efficiently complete your risk assessments through a single tool.

Detailed step-by-step guidance on suggested improvement actions to help you comply with the standards and regulations that are most relevant for your organization. For actions that are managed by Microsoft, you’ll see implementation details and audit results.

A risk-based compliance score to help you understand your compliance posture by measuring your progress in completing improvement actions.

Your Compliance dashboard shows your current compliance score, helps you see what needs attention, and guides you to key improvement actions.

What is Dynamics 365?

Microsoft Dynamics 365 is a product line of enterprise resource planning and customer relationship management intelligent business applications.

Dynamics 365 includes more than a dozen apps and add-ons, which address your needs for ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), and much more.

Dynamics 365 customers license the apps that provide the best value for them. The whole Dynamics 365 family is designed to provide you with maximum flexibility and extensibility.

Because of this flexibility and rapid innovation, Dynamics 365 can adapt to fit almost any business.

What is Excel?

Microsoft Excel is a complex and powerful spreadsheet program that you can use to create, edit and format professional tabled reports. It uses grid sheets that can easily create simple lists of organised data which can be made into complex linked spreadsheets utilising formulas, functions and macros.

Excel is designed to make life easier and save you huge amounts of time. The user does not need to be a mathematical genius to create powerful statistics or advanced graphs from your data, but instead letting Excel be the calculator.

What is Forms?

Microsoft Forms is an online survey creator, part of Office 365. Released by Microsoft in June 2016, Forms allows users to create surveys and quizzes with automatic marking. The data can be exported to Microsoft Excel.

With Microsoft Forms, you can create surveys, quizzes, and polls, invite others to respond to it using almost any web browser or mobile device, see real-time results as they're submitted, use built-in analytics to evaluate responses, and export results to Excel for additional analysis or grading.

What is Kaizala?

Microsoft Kaizala is a secure messaging and work management software application for collaboration among users inside and outside of organizations, including the ability to send and receive instant messages, coordinate tasks, and submit invoices.

Communicate with multimedia messaging and audio and video calling using Microsoft Kaizala‘s simple chat interface. Manage tasks, collect data, and gather insights with integrated work management action cards.

Connect securely with millions and create flexible groups including hierarchies, and hub and spoke models, using Kaizala’s open directory model. Users sign up for the free mobile app with a phone number.

Integrate business systems using Microsoft Kaizala’s open APIs and customizable action cards. Automate processes using Microsoft 365 integration with Microsoft Flow, SharePoint, Excel, and Power BI.

What is LinkedIn?

LinkedIn is an employment-oriented online service that operates via websites and mobile apps. Launched on May 5, 2003, the platform is mainly used for professional networking, and allows job seekers to post their CVs and employers to post jobs.

What is Lists?

Microsoft Lists helps you organize, collaborate, and share the information you care about. Create and share lists that help you track issues, assets, routines, contacts, inventory, and more. Starting from the Lists app in Microsoft 365, you can quickly create a list from scratch or get inspired by ready-made templates.

Start quickly with ready-made templates. See recent and favourite lists. Track and manage lists wherever you’re working. Easily share lists with others.

Work together in real time with conversation and lists side by side. Track what matters most to your team using rules, reminders, and comments.

See your lists any way you want using calendar, grid, gallery, or a custom view. Configure basic form elements and highlight important details with conditional formatting.

Build custom productivity apps using lists as the data source. Extend forms with Power Apps and customize workflows with Power Automate.

What is OneDrive?

OneDrive is a file hosting service and synchronisation service operated by Microsoft as part of its suite of Office Online services.

Share files, folders, and photos with friends and family. No more large email attachments or USB drives—just send a link via email or text.

What is OneNote?

Microsoft OneNote is an application that allows you to organise notes, files, articles, pictures and more in a single digital notebook.

By storing text notes, photos, audio and video snippets, handwriting and other content, OneNote collects and organises the information, making it available to find as well as to share with others.

What is Outlook?

Outlook is a personal information manager. Used mainly as an e-mail application, it also includes a Calendar, Tasks, Contacts, Notes, and a Journal. It can be used as a stand-alone application or can work with Microsoft Exchange Server and Microsoft Office SharePoint Server for multiple users in an organization. Delegates can make the most of this software by managing their emails, time and contacts with ease.

Using Outlook can be the easiest and most effective way to improve and project manage their company’s procedures, if used properly. By using and discovering the new features of this program, this will help organise their own and the company’s working life.

What is People?

People is a contact management app and address book included in Microsoft's Windows 8 and 10. It allows a user to organize and link contacts from different email accounts.

The People app is your address book. You can add your contacts and keep in touch with friends and family. The People, Mail, and Calendar apps work together so you can easily send mail to and schedule appointments with your most important people. Delete contacts.

With People on the taskbar, you can reach the people you talk to most from the taskbar on your Windows 10 device. By pinning your most-frequent contacts to the taskbar, you can send them an email or call or message them on Skype with just a few clicks.

What is Planner?

Microsoft Planner is a planning application available on the Microsoft Office 365 platform. The application is available to premium, business, and educational subscribers to Office 365.

Planner is a light weight, mobile and web-based application that comes with most Office 365 for business subscriptions. With Planner you and your team can to create plans, assign tasks, chat about tasks, and see charts of your team's progress.

Planner provides a hub for team members to create plans, organise and assign tasks to different users and to check updates on progress through dashboards. It also provides a centralised place where files can be shared and gives visibility to the whole team. As an Office 365 app, you can find Planner within your Office 365 home under your apps.

What is Power Apps?

Power Apps is a suite of apps, services, connectors and data platform that provides a rapid application development environment to build custom apps for your business needs.

Apps built using Power Apps have a responsive design, and can run seamlessly in browser or on mobile devices (phone or tablet).

Power Apps is a service for building and using custom business apps that connect to your data and work across the web and mobile - without the time and expense of custom software development.

What is Power Automate?

Power Automate is a service that helps you create automated workflows between your favourite apps and services to synchronize files, get notifications, collect data, and more.

Rapidly identify and respond to changing customer needs with data-driven marketing, sales and pricing.

React quickly and manage disruptions in supply chain, logistics, facilities, manufacturing, development and corporate functions.

Empower employees to be more productive, collaborate effectively and stay connected in all circumstances. Adapt with new approaches to talent management and development.

Increase the modularity and availability of core IT infrastructure and applications. Make insights more accessible to enable data-driven, AI-enabled decisions across silos.

Safeguard digital assets and react quickly to security breaches in an increasingly distributed environment.

Ensure financial liquidity with an operating expenditure-driven cost model, reduced total cost of ownership and data-enabled policies to manage cash and working capital.

What is Power BI?

Power BI is a business analytics service by Microsoft. It aims to provide interactive visualizations and business intelligence capabilities with an interface simple enough for end users to create their own reports and dashboards.

Microsoft Power BI is used to run reports and surface insights based on a company's data. Power BI can connect to a wide range of data sets, and “tidies up” the info it's fed so that it can be better digested and understood. The reports and visuals generated from this data can then be shared with other users.

Microsoft Power BI works by connecting data sources and providing a dashboard of business intelligence to the users. It can connect with just an Excel spreadsheet or bring together cloud-based and on-premises data warehouses. Data pulled from cloud-based sources, such as Salesforce CRM, is automatically refreshed.

What is PowerPoint?

Microsoft PowerPoint is a presentation program. Most Presentations are now delivered by a presenter using a PC or laptop connected to a data projector and people are using PowerPoint to help deliver a simple, complicated or memorable message. PowerPoint uses slides as pages for any presentation, where each slide can have animated text, tables, graphs, images and movies. Delivering a presentation can be a nerve-racking experience but creating a presentation for someone else can also be a harder task, unless the users know the tools available to use.

PowerPoint does not just have to be used for presentations, it can also be used for slideshows at trade fairs or even marketing emails. This program can definitely be one of the most enjoyable programs of Microsoft Office Suite to use. PCS’ PowerPoint courses will allow the user to gain confidence and the knowledge to create vibrant presentations for themselves or their teams to present.

What is Project?

Microsoft Project is a project management software program which assists project managers or a project team developing plans, assigning resources to tasks, tracking progress, managing budgets and analysing workloads. It also is also possible to easily show risks or issues within a task or project. This program has a few bugs and analogical processes but with PCS’ experienced expert trainers, a difficult process can become very simple and easy to understand.

There are many simple wizards with Project that can actually create some bad practices if not shown all the pit-falls. Using this program correctly will make planning a project feel like using a crystal ball to forecast future tasks or plans.

What is Security?

Security provides security administrators and other risk management professionals with a centralized hub and specialized workspace that enables them to manage and take full advantage of Microsoft 365 intelligent security solutions for identity and access management, threat protection, information protection, and security management. With it they’ll gain the visibility, control, and guidance necessary to understand and act on the threats that their organization is facing today, have faced in the past, and may face in the future.

This new workspace is organized around the products that make up Microsoft Threat Protection by rendering them in a completely new way, one that’s focused on the entities that our customers must secure across their entire digital estate. We have consolidated the experience across Microsoft 365 products and designed around the concepts of Identity, Endpoints, User Data, Cloud App and Infrastructure, and not the underlying products that help secure them. This enables end-to-end security insights and management and paves the way for a comprehensive Microsoft 365 security solution.

What is SharePoint?

Microsoft SharePoint is a browser-based enterprise and document management platform from Microsoft. Whether you're working as a team or an individual, SharePoint helps you organise information, people, and projects.

With SharePoint, you can tie together divided sections of data and incorporate technology with business procedures.

What is Stream?

Microsoft Stream is an Enterprise Video service where people in your organization can upload, view, and share videos securely. You can share recordings of classes, meetings, presentations, training sessions, or other videos that aid your team's collaboration.

Microsoft Stream is a secure video service so you can manage who views your video content and determine how widely to share within your organization. Secure application access is enabled by Azure Active Directory, a recognized leader in identity management systems, to protect sensitive corporate content.

Microsoft Stream also helps you organize content into channels and groups so it's easier to find. Microsoft Stream works well with other Office 365 apps like Teams, SharePoint, OneNote, and Yammer, giving even more ways to discover more relevant content.

What is Sway?

Microsoft Office Sway is a presentation program and is part of the Microsoft Office family of products. It allows users who have a Microsoft account to combine text and media to create a presentable website.

Sway is a free app from Microsoft Office that helps gather, format, and share reports, newsletters, web pages, and presentations on an interactive, web-based canvas that looks great on almost any screen.

What is Teams?

Microsoft Teams is a unified communications platform that combines persistent workplace chat, video meetings, file storage, and application integration. The service integrates with the company's Office 365 subscription office productivity suite and features extensions that can integrate with non-Microsoft products.

Microsoft Teams is a persistent chat-based collaboration platform complete with document sharing, online meetings, and many more extremely useful features for business communications. Having an excellent team space is key to being able to make creative decisions and communicate with one another.

What is To Do?

Microsoft To Do is a cloud-based task management application. It allows users to manage their tasks from a smartphone, tablet and computer.

Microsoft To Do provides you with a full-featured to-do list, complete with notes, reminders, attachments, and the ability to share lists with others. To Do is an especially good option for former users of Wunderlist.

What is Video?

Microsoft Stream is an Enterprise Video service where people in your organization can upload, view, and share videos securely. You can share recordings of classes, meetings, presentations, training sessions, or other videos that aid your team's collaboration.

Video allows users to create channels and upload videos. And it also has a built-in search engine.

What is Whiteboard?

Microsoft Whiteboard is a freeform, digital canvas where people, content, and ideas come together. You can use Whiteboard for collaborating with your team to accomplish many activities — whether your team is in the same place or in multiple locations. Team members can work collaboratively using their own devices.

The purpose of a whiteboard is to visualize thoughts, concepts, write down ideas, explain and teach, to plan and create in the group and many other things. Online whiteboards can be used for the same purpose as a real whiteboard, but without the limitations of a real whiteboard.

What is Word?

Microsoft Word is a word processing program. The purpose of Word is to allow the users to type and maintain documents. Some of the tools include a spelling & grammar checker, word count and the newest version includes speech recognition. With this program, you can make professional documents or reports with inserted pictures, tables, contents and index.

Our Word courses take you from the initial steps of document creation, printing and saving through to efficiently creating structured styles and multiple-page reports. Mail Merge is one of the strongest attributes to the program which allows the user to create labels from a linked data source or a specific letter or e-mail which can then be personalised from the data provided or created.

What is Yammer?

Microsoft Yammer is a social networking tool to openly connect and engage across your organisation, so you can discuss ideas, share updates, and network with others around the globe.

Use the Discovery feed to stay on top of what matters, tap into the knowledge of others, and build on existing work. Use your Inbox to view, prioritize, and manage the most important messages and announcements.

Yammer is an Enterprise Social Network (ESN) that is part of your Office 365 subscription. It allows for Facebook-style communication with users inside or outside of your organization.

What is Microsoft Office 365?

Microsoft Office 365 is a suite of cloud-based productivity tools that brings together familiar Microsoft applications such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint and OneDrive.

It helps users create documents, analyse data, manage email, hold meetings, store files and collaborate with colleagues from almost anywhere. Pringle PCS Office 365 training helps delegates understand how the main apps work together and how to use them confidently in a business environment.

What is ChatGPT & Microsoft Copilot?

ChatGPT and Microsoft Copilot are AI tools that can help users create content, summarise information, plan work, draft emails, build ideas and improve productivity.

Copilot works inside Microsoft 365 apps such as Word, Excel, PowerPoint, Outlook and Teams, while ChatGPT can support wider business tasks including writing, problem solving, brainstorming, training preparation and research-style assistance.

What is Microsoft Access?

Microsoft Access is a database program used to store, manage, search and report on structured business information. It is useful for contact databases, stock lists, customer records, training records and small business systems.

Access allows users to create tables, queries, forms and reports. Pringle PCS Access training helps delegates understand database design, relationships, data entry forms, reporting and how to build practical database solutions.

What is Microsoft SQL Server?

Microsoft SQL Server is a powerful database platform used to store, manage and retrieve data for business systems, websites, reporting tools and applications.

SQL Server training focuses on understanding databases, writing SQL queries, filtering records, joining tables, creating reports and working with business data accurately and efficiently.

What is Microsoft VBA?

Microsoft VBA, Visual Basic for Applications, is a programming language used to automate tasks in Microsoft Office programs such as Excel, Access and Word.

VBA can save time by automating repeated processes, creating buttons, building forms, controlling reports and linking Office applications together. Pringle PCS VBA training is ideal for users who want to move from manual work to automated solutions.

What is Adobe Photoshop?

Adobe Photoshop is a professional image-editing and graphics program used to edit photographs, create digital artwork, prepare web graphics and design marketing images.

Photoshop is commonly used for layers, selections, masks, colour correction, retouching, cropping, resizing and exporting images for print, websites, social media and presentations.

What is Adobe Illustrator?

Adobe Illustrator is a vector graphics program used to create artwork that can scale cleanly without losing quality. It is ideal for logos, icons, diagrams, illustrations, adverts and professional design assets.

Illustrator training helps users work with paths, shapes, colour, text, masks, effects and exporting artwork for print or digital use.

What is Adobe InDesign?

Adobe InDesign is a desktop publishing and page layout program used to create brochures, newsletters, magazines, reports, flyers, catalogues and professional multi-page documents.

InDesign is designed for combining text, images, styles, master pages and layouts so documents are consistent, attractive and ready for print or digital distribution.

What is Adobe Dreamweaver?

Adobe Dreamweaver is a website design and editing program used to create, update and manage web pages. It supports visual web design while also allowing users to work with HTML, CSS and website code.

Dreamweaver training helps users understand website structure, page layout, images, links, styles, forms, uploading pages and maintaining existing websites.

What is Adobe Premiere Pro?

Adobe Premiere Pro is a professional video-editing program used to combine video, audio, images, titles, effects and transitions into finished video projects.

Premiere Pro is widely used for editing business videos, social media content, training videos and promotional films. Training covers editing clips, timelines, transitions, audio, motion, colour, exporting and final delivery.

What is Microsoft Visio?

Microsoft Visio is a diagramming and graphics program used to create flowcharts, organisation charts, process maps, network diagrams, floor plans and visual business diagrams.

Visio helps users communicate complex information visually. Training covers shapes, stencils, connectors, layers, formatting, page setup and creating clear professional diagrams.

What is Microsoft Publisher?

Microsoft Publisher is a desktop publishing program used to create leaflets, newsletters, business cards, certificates, menus, brochures and other printed or digital publications.

Publisher is useful for users who need simple design and page layout tools without moving into more advanced design software. Training covers templates, text frames, pictures, guides, layers, mail merge and professional publication design.

What is Add-Ins?

With Add-Ins you can add extra programs that work with the office 365 environment.

Use the Office Add-ins platform to build solutions that extend Office applications and interact with content in Office documents and in Outlook mail messages and calendar items. With Office Add-ins, you can use familiar web technologies such as HTML, CSS, and JavaScript to build solutions that can run in Office on the web, Windows, Mac, Android, and iOS.

Office Add-ins can do almost anything a webpage can do inside a browser. Use the Office Add-ins platform to:

Add new functionality to Office clients - Bring external data into Office, automate Office documents, expose third-party functionality in Office clients, and more. For example, use Microsoft Graph API to connect to data that drives productivity.

Create new rich, interactive objects that can be embedded in Office documents - Embed maps, charts, and interactive visualizations that users can add to their own Excel spreadsheets and PowerPoint presentations.

Office Add-ins provide the following advantages over add-ins built using VBA, COM, or VSTO:

Cross-platform support. Office Add-ins run in Office on the web, Windows, Mac, and iPad.

Centralized deployment and distribution. Admins can deploy Office Add-ins centrally across an organization.

Easy access via AppSource. You can make your solution available to a broad audience by submitting it to AppSource.

Based on standard web technology. You can use any library you like to build Office Add-ins.