Mental Health Management

This course is ideal for workplaces that need trained Mental Health Managementers who can act confidently when an incident occurs. Delegates will learn how to assess an emergency, provide safe and effective support, manage common workplace injuries and respond appropriately while waiting for further medical help.

Investing in Mental Health training not only helps protect staff and visitors, but also reduces the risk of minor injuries escalating into major incidents. The course is practical, supportive and designed to build real confidence through hands-on training and clear instruction.

Who Should Attend?

• Managers and Team Leaders
• Those who create workplace policies
• HR Professionals involved in employee support
• Those responsible for staff wellbeing
• Any member of a management team with direct responsibility for employees

Certification

Course Content

• Policies: Understand how company handbook policies and procedures relate to mental health in the workplace.
• Addressing Risks: Identify workplace risks, bullying and resentment while ensuring fair treatment for all staff.
• Sensitive Handling: Navigate pay, sickness, disciplinary actions and redundancy with care.
• Confirmation: Identify and address potential cases where staff may be feigning illness.
• Confidentiality: Know when to escalate concerns to management or local authorities appropriately.
• Communication: Understand what to say and what to avoid when addressing mental health challenges with staff.
• Workshops: Take part in role-play exercises to build skills for managing complex real-world scenarios.