This Notes and Minutes, Effective Communication and Productive Meetings course equips delegates with essential skills, techniques and best practices for conducting productive meetings.

Delegates will learn how to document valuable information through clear and accurate minute-taking, capture key facts, identify actions and produce meeting records that are useful, concise and appropriate for the audience.

Who Should Attend?

• Team Leaders
• Senior Executives
• Business Owners
• Aspiring Managers and Leaders
• Staff members who are looking to progress into management or leadership roles

Benefits From Attending

• Gain essential knowledge for first-line managers.
• Learn how to give constructive and effective feedback.
• Develop leadership skills and discover your preferred leadership style.
• Understand the impact of effective versus ineffective leadership.
• Improve communication and team briefing for open, positive interactions.

Course Content

• Effective Leadership: Understand key leadership principles and styles.
• Motivating Teams: Explore techniques to inspire and engage team members.
• Building Trust and Respect: Strengthen team dynamics and working relationships.
• Managing Work: Use practical approaches to time management and task prioritisation.
• Team Development: Recognise team strengths, weaknesses and development needs.
• Effective Communication: Enhance dialogue, clarity and understanding.
• Individual Development: Use coaching and mentoring strategies to support staff.
• Teamwork: Understand benefits, roles and stages of team growth.
• Setting SMART Objectives: Define clear goals and adapt to change.
• Understanding Motivation: Explore what drives people and how to harness it.