This Notes and Minutes, Effective Communication and Productive Meetings course equips delegates with essential skills, techniques and best practices for conducting productive meetings.

Delegates will learn how to document valuable information through clear and accurate minute-taking, capture key facts, identify actions and produce meeting records that are useful, concise and appropriate for the audience.

Who Should Attend?

• Newly Appointed Team Leaders
• Aspiring Managers
• Supervisors
• First-Time Managers
• Anyone moving into a management or supervisory role

Benefits From Attending

• Gain a clear understanding of the manager's role in achieving success through others.
• Learn how to apply different leadership styles based on specific situations.
• Improve communication skills, including the effective use of words, tone and body language.
• Build confidence in managing people, resources and priorities.
• Develop practical skills for delegation, motivation and team performance.

Course Content

• Role of a Manager: Understand core duties and responsibilities.
• Leadership Styles: Identify the best approach for different situations.
• Effective Communication: Improve the use of words, tone and body language.
• Managing Resources: Explore tools to manage teams and resources efficiently.
• Management Skills: Develop essential skills for effective management.
• Building Teams: Learn what teams need to perform well.
• Organisational Skills: Manage tasks and priorities effectively.
• Delegation: Know when and how to delegate for productivity.
• Motivating Your Team: Inspire and drive team performance.
• Problem-Solving: Use practical exercises for real-world challenges.
• Q&A Session: Address management questions and scenarios.