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Dreamweaver is a website design program that you can use to create, edit, format and upload professional web pages.  Its uses range from creating simple text based web pages, impressive stylised pages combing text and images, through to more complex pages that are linked to databases.

Adobe Fireworks software enables you to create expressive, highly optimized graphics for the web or virtually any device. You can produce websites, user interfaces, and rich prototypes that are editable in both vector and bitmap modes. Adobe Fireworks is a bitmap and vector graphics editor.

Adobe Flash is used to add animation and Videos to enhance websites and applications. This technology is used across many websites and can dramatically improve the appearance and usability of the site.

Adobe Illustrator is a vector-based drawing program developed by Adobe Systems. Use Illustrator to create artwork for virtually any medium. Capture your ideas easily with the drawing tools and the color controls. PCS courses will take you through the program from an introduction to the system to becoming an Illustrator Master..

Adobe InDesign is a Desktop Publishing Program that can be used to create a vast array of documents, such as; Newsletters, Letter Heads, Compliment Slips, Business Cards and Brochures. Essentially desktop publishing is all about the combination of text and images. Our InDesign courses take you through all the stages of design, from creating a basic printed menu through to multiple layered multi page documents.

Adobe Photoshop is a popular graphics editing software and is used widely in the desktop publishing and graphics design industry as well as the web authoring profession. Photoshop is used to edit and enhance images to prepare for publication in many media formats.

Adobe Premiere Pro is a professional video editing and production suite. Used by the likes of the BBC and the Tonight Show, Premiere is the tool to edit and produce video marketing, demonstration videos or even family videos. 

Half Day courses are run for 3 hours, in the morning, afternoon or evening.

Access is a great tool for database development if used correctly.Utilising the knowledge and skills of our PCS Solutions team we offer 5 stages of training which will give you the tools you need to be able to quickly master this industry standard database application.

Microsoft Excel is a spreadsheet program that you can use to create, edit, format and save professional files. Its uses range from creating simple lists of data organised in tables through to more complex spreadsheets utilising formulas, functions and macros.

Microsoft FrontPage is a complete web site design and management software that gives users at all levels everything they require to create the Web site they want. It is designed to be easy to use and is generally preferred by home users rather than the professional web design community. As with any other Microsoft application, training will help you to get the most out of this program.

Microsoft Office 2007 is the most recent version of Microsoft's productivity suite and includes the standard programs such as Word, Outlook, Excel and PowerPoint. These courses aim to give you an overview of the programs and specifies some of the new functions that Office 2007 delivers. Our Office 2007 courses are not aimed at Masterclass level however some knowledge of Office based programs will be useful.

Microsoft Office 2010 is the most recent version of Microsoft's productivity suite and includes the standard programs such as Word, Excel, PowerPoint and Outlook. These courses aim to give you an overview of the programs and specifies some of the new functions that Office 2010 delivers. Our Office 2010 courses are not aimed at Masterclass level however some knowledge of Office based programs will be useful.

An operating system is the software on a computer that manages the way different programs use its hardware, and regulates the ways that a user controls the computer. Operating systems are found on almost any device that contains a computer with multiple programs. Some popular modern operating systems for personal computers include Microsoft Windows, Mac OS X, and Linux. Listed below are the standard Microsoft OS courses

Microsoft Outlook is an information management program.  The common conception is that Outlook is an e-mail program; the reality is that it is so much more.  Outlook is one the most abundant programs within an office, unfortunately it is often the most underutilized.  Make the most of your software by managing your email, time and contacts with ease.

Microsoft PowerPoint is a presentation program that you can use to create, edit, format and save professional slides. Its uses can range from creating simple slides for verbally delivered presentations through to automated productions for use at trade fairs and exhibitions.

Microsoft Project is a program that is used daily in almost every industry for managing projects of any size. PCS have spent many years using and creating integrated systems and training Microsoft Project to the highest level.

Microsoft Publisher is a Desktop Publishing Program that can be used to create a vast array of documents, such as: Newsletters, Letter Heads, Compliment Slips, Business Cards and Brochures. Essentially desktop publishing is all about the combination of text and images.

This is Micosoft's main database engine designed to supply high end relational databases to business and the internet. Here at PCS SQL Server provides the back end to our main solutions. Our trainers have hands on industrial knowledge in developing applications with SQL Server.

Visio is a drawing and diagramming program for Windows from Microsoft that includes a variety of pre-drawn shapes and picture elements that can be dragged and dropped onto the illustration. Users can define their own elements and place them onto the Visio palette.

Visual Basic for Applications is a great way to expand your skills in the Microsoft Office packages. The Office packages can be enhanced using VBA code to project their use beyond the standard office commands. VBA provides the opportunity to allow unlimited functionality in any of your databases, documents or spreadsheets.

Microsoft Word is a Word Processing Program that can be used to create a vast array of documents such as letters, reports, minutes from meetings, policies and procedures.

What type of impression is your "phone" voice making? Indeed there are two areas you should be aware of when speaking. One is "what' you say, the other the "how" you say it.

A performance appraisal, employee appraisal, performance review, or (career) development discussion is a method by which the job performance of an employee is evaluated.

The purpose of a Business report is to communicate information to assist in the business decision making process. Some reports might propose solutions for business problems or might present relevant information to assist in the problem solving process.

As a communication style and strategy, assertiveness is distinguished from aggression and passivity. How people deal with personal boundaries, their own and those of other people, helps to distinguish between these three concepts.

A confined space is a place which is substantially enclosed (though not always entirely), and where serious injury can occur from hazardous substances or conditions within the space or nearby (e.g. lack of oxygen).

Advice; opinion or instruction given in directing the judgment or conduct of another. The interchange of opinions as to future procedure; consultation; deliberation.

Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.

Management in all business areas and human organisation activity is the act of getting people together to accomplish desired goals and objectives.

In UK employment matters, a disciplinary hearing is conducted by an employer when it is alleged that an employee has fallen below the required standard in an aspect relating to their employment.

Communication is a process whereby information is enclosed in a package and is channelled and imparted by a sender to a receiver via some medium. The receiver then decodes the message and gives the sender a feedback. All forms of communication require a sender, a message, and a receiver.

A sale is the pinnacle activity involved in selling products or services in return for money or other compensation. It is an act of completion of a commercial activity.

This course is aimed at any departmental manager who needs an understanding of accounting.  It is suitable for managers with little or no financial knowledge and looks at manual bookkeeping, financial budgeting, projections and analysis and profit and loss accounts.

You do not need a permit to drive a forklift truck off road. However drivers licence and road insurance legislation applies when driving a forklift on the roads. The job usually involves transporting heavy goods around depots such as factories and warehouses and loading and unloading goods from vehicles.

You might encounter a customer who becomes annoyed because an item is out of stock, or not stocked at all. Or one who wants a refund to which they're not entitled. Or you could be in a call centre, fielding calls from people wanting the impossible or wanting service your employer can't or won't provide.

Influencing may mean different things to different people. For some it represents persuasion or negotiation, for others it is about getting people to see their point of view or using their authority to get people to do something or change something.

The term "interpersonal Effectiveness" is used often in business contexts to refer to the measure of a person's ability to operate within business organisations through social communication and interactions.

The activities of a company associated with buying and selling a product or service. It includes advertising, selling and delivering products to people.

A supervisor, foreperson, team leader, overseer, cell coach, facilitator, or area coordinator is a manager in business. A supervisor is first and foremost an overseer whose main responsibility is to ensure that a group of subordinates get out the assigned amount of work.

Change management is a structured approach to transitioning individuals, teams, and organisations from a current state to a desired future state.

A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement. Meetings may occur face to face or virtually, as mediated by communications technology.

Key Account Management concerns the relationship between the organisation and its customers. Customers are the lifeblood of any organisation be it a global corporation with thousands of employees and a multi-billion turnover, or a sole trader with a handful of regular customers.

The Manual Handling Operations Regulations 1992 (as amended) set no specific requirements such as weight limits.

Minutes, are the instant written record of a meeting or hearing. They often give an overview of the structure of the meeting, starting with a list of those present, a statement of the various issues before the participants, and each of their responses. A record of the meeting is usually taken in shorthand.

Negotiation is a dialogue intended to resolve disputes, to produce an agreement upon courses of action, to bargain for individual or collective advantage, or to craft outcomes to satisfy various interests.

A personal assistant is someone who assists in daily business and personal tasks of Managers. The role of a business PA has developed enormous responsibility. In most cases, individual PAs are now seen to have managerial or executive status over other employees in the office

In public speaking, as in any form of communication, there are five basic elements, often expressed as "who is saying what to whom, using what medium, with what effects?" Good presenters should be able to change the emotions of their listeners, not just inform them.

A project is a temporary endeavour, having a defined beginning and end (usually constrained by date, but can be by funding or deliverables), undertaken to meet unique goals and objectives, usually to bring about beneficial change or added value.

Recruitment refers to the process of attracting, screening, and selecting qualified people for a job at an organisation or firm.

Telesales is a method of direct marketing in which a salesperson solicits to prospective customers to buy products or services.

Stress management is the Reduction of stress and especially chronic stress often for the purpose of improving everyday functioning.

A team leader or team lead is someone who provides guidance, instruction, direction, leadership to a group of other individuals (the team) for the purpose of achieving a key result or group of aligned results.

A person employed to handle correspondence and work in a business office, usually involving taking dictation, typing, filing, and the like.

The title "receptionist" is attributed to the person who is specifically employed by an organisation to receive or greet any visitors, patients, or clients and answer telephone calls.

Cold calling is the process of approaching prospective customers or clients, typically via telephone, who were not expecting such an interaction. The word "cold" is used because the person receiving the call is not expecting a call or has not specifically asked to be contacted by a sales person.

Time management refers to a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals.

Time management refers to a range of skills, tools, and techniques used to manage time when accomplishing specific tasks, projects and goals.

In addition to the basic training required for a trade, occupation or profession, observers of the labour-market recognise today the need to continue training beyond initial qualifications: to maintain, upgrade and update skills throughout working life.

Lotus Notes is the client side of a client–server, collaborative application developed and sold by IBM Software Group. IBM describes the software as an "integrated desktop client option for accessing business e-mail, calendars and applications on an IBM Lotus Domino server.

This one day course is the first stage of essential training for users of Sage Instant Accounts. It concentrates on all of the fundamental accounting routines that will allow you to get up and running with your software as quickly as possible.

Recognition of Development Programmes By ILM means that all aspects of programme delivery have been evaluated by ILM.

Asbestos fibres are present in the environment in Great Britain so people are exposed to very low levels of fibres. However, a key factor in the risk of developing an asbestos-related disease is the total number of fibres breathed in. Working on or near damaged asbestos-containing materials or breathing in high levels of asbestos fibres, which may be many hundreds of times that of environmental levels could increase your chances of getting an asbestos-related disease.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

The Chartered Institute of Environmental Health is a professional, awarding and campaigning body at the forefront of environmental and public health and safety.

IOSH is the Chartered body for health and safety professionals. With more than 37,000 individual members, we’re the biggest professional health and safety organisation in the world.

Maybo is the UK's leading consultancy in workplace violence and conflict resolution. Established in 1996 Maybo provides practical and effective conflict management expertise, which can include low risk physical intervention.

The National General Certificate is the most widely held health and safety qualification in the UK with over 100,000 people having gained the award since it was launched in 1989.

First Aid provision in the workplace saves lives. It can prevent minor problems or injuries from becoming major ones. It can help employers reduce costs from injury. As an employer, you are legally required under health and safety regulations to provide appropriate first aid equipment, facilities and trained personnel in your workplace.

Children or babies can suffer injuries or be taken ill. No matter what the cause of the injury or illness is, it is important to give them immediate attention, and call an ambulance in serious cases.

The National Open College Network (NOCN) is a leading UK awarding organisation, offering high quality, flexible, credit-based qualifications and is accredited by the Regulatory Authorities in England, Wales, Scotland and Northern Ireland.

The National Open College Network (NOCN) is a leading UK awarding organisation, offering high quality, flexible, credit-based qualifications and is accredited by the Regulatory Authorities in England, Wales, Scotland and Northern Ireland.

The National Open College Network (NOCN) is a leading UK awarding organisation, offering high quality, flexible, credit-based qualifications and is accredited by the Regulatory Authorities in England, Wales, Scotland and Northern Ireland.

This comprehensive First Aid at Work course aims to equip delegates with the essential knowledge and practical experience to enable them to carry out first aid in the workplace. Delegates will learn vital skills by participating in unique practical exercises and scenarios.  We present in a way that makes factual information simple to remember and we focus on making sure your participants not only have the knowledge, but also more importantly display the confidence and skills to undertake First Aid in the work place. This course complies with Health and Safety (First Aid) Regulations 1981.

People at work can suffer injuries or be taken ill. It doesn’t matter whether the injury or illness is caused by the work they do or not, it is important to give them immediate attention and call an ambulance in serious cases. First aid at work covers the arrangements you should make to ensure this happens. It can save lives and prevent minor injuries becoming major ones

PCS have specialist trainers with in depth hands on knowledge of the computer aided design package AutoCAD. Our courses follow a general structure but tend to be tailored to your exact needs.

Create professional reports from your database applications with this powerful reporting tool. Here at PCS we have hands on knowledge and industry experience in producing crystal reports.

These Microsoft Accredited course are intended for IT Prefessionals who wish to expand their knowledge and skills of Windows Vista and to be able to successfully configure mobile computers and applications that run Windows Vista

Microsoft Certifications are available for most Microsoft technologies and skill levels from business workers to IT professionals, developers, technology trainers, and system architects. Achieving a Microsoft Certification helps provide you with up-to-date, relevant skills that can help lead to a more fulfilling career, while giving you access to valuable Microsoft Certification Program benefits. These benefits include access to the Microsoft Certification Program or the Microsoft Office Specialist (MOS) Certification member site and a vast, global network of other certified professionals.

This three-day Microsoft Accredited course is intended for IT professionals who are interested in expanding their knowledge base and technical skills about Windows 7 Client. In this course, delegates learn how to install, upgrade, and migrate to Windows 7 client.

These Microsoft Accredited courses will teach you the ins and outs of the Microsoft Exchange Server 2007 such as installing, managing messaging security, recovering messaging servers and databases.

These Microsoft Accredited courses provide delegates with knowledge and skills to successfully implement Microsoft Windows SharePoint Services

These Microsoft Accredited courses are intended for individuals who are employed as or seeking employment as a systems administrator or systems engineer.

These Microsoft Accredited courses are intended for IT Professionals experienced on the technologies included in Windows Server 2000 or Windows Server 2003. The courses are focused around the Network Infrastructure and Active Directory technologies in Windows Server 2008.

These Microsoft Accredited courses provide delegates with knowledge and skills needed for Visual Studio 2005