Scheduled Training Courses
10/06/2012
10/07/2012
10/08/2012
10/09/2012
10/10/2012
09/11/2012
10/12/2012
This training course can also be run on request as a One to One or a Classroom Booking.
Overview
Personal Assistant
Course Introduction
PA’s play a vital role in supporting management. This course will help you develop your skills as a PA as well as increasing your knowledge and confidence in your role. The course is full of practical tips and workshops that will allow you to improve your existing organisational skills and identify an action plan for future development.
Who Should Attend Personal Assistant Training?
Anyone new to the role of Personal Assistant or existing PA’s who are looking to refresh their existing skills.
Benefits From Attending The Training
- Increased confidence
- More efficient time management
- Improved communication
- Increase in skill level
Course Contents
- Identifying the role of the PA
- Communication skills
- Rapport building
- Communicating with confidence
- Listening skills
- Questioning skills
- Time management for the PA
- Obstacles to efficient time management Problems prioritising?
- Gaining control
- Writing Minutes
- Identifying stress
- Dealing with others
- Handling difficult situations
- Handling criticism
- Developing an Action Plan
Duration: 1 Day
Course Code: SSG11
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- MS Word | Duration 1 day | Codes: ITS06 | ITS07 | ITS08
*BESPOKE COURSE | Course Duration, Level & Duration: Depends On Content & Individuals