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PCS: Telephone Cold Calling

Telephone Cold Calling Training CourseCold calling is the process of approaching prospective customers or clients, typically via telephone, who were not expecting such an interaction. The word "cold" is used because the person receiving the call is not expecting a call or has not specifically asked to be contacted by a sales person.  View PCS Telephone Cold Calling Subject Details

Gaining Sales On The Phone SSS06

Scheduled Training Courses

 04/06/2012  03/07/2012  03/08/2012  03/09/2012  03/10/2012  02/11/2012  03/12/2012

This Training course can also be run on request as a One to One or a Classroom Booking.

Overview

Telephone Cold Calling

Course Introduction
New Business is welcomed by all of us – but we cannot afford to sit back and hope that it will come our way without effort. Actively canvassing for new business is the professional way to explore the possibility of getting new contracts and contacts.

Who Should Attend Telephone Cold Calling Training?

  • Call centre staff responsible for making outbound calls to convert leads into prospects
  • Outbound Telesales operators
  • Anyone who is making outbound calls who's objective it is to turn leads into prospects
Benefits From Attending The Training
  • Learn how to keep motivated no matter what
  • Learn how to play the numbers game that is cold calling
  • Learn how to create a positive first impression with a powerful opening line
  • Learn how to overcome obstacles and objections
Course Contents
  • The Fundamental difference between cold calling and selling to regular customers
  • Who to sell to
  • Finding and getting to the decision maker
  • When to make calls
  • Where to obtain leads
  • The plan of cold call
  • Getting past the receptionist
  • Opening from a cold start
  • Making an Appointment
  • Record system the best kept secret
Duration: 1 Day
Course Code: SSS06

Related Courses:
  • Selling On The Telephone | Duration: 1 day | Code: SSS04
  • Managing Key Accounts | Duration: 1 day | Code: SSS05
  • Influencing Skills | Duration: 1 day | Code: SSG19
*BESPOKE COURSE | Course Duration, Level & Duration: Depends On Content & Individuals

Related Training Courses

Gaining Sales On The Phone SSS06

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Book This Training

CALL 0114 281 3350

Or email us

sales@pcs-limited.com

Single Booking £175.00

£105.00 40 % Discounted Price
Normal Price £175.00
* Discounts Apply When Booking More Than One Person On The Same Scheduled Course ex vat  
One delegate in a mixed group at Skywalker House

One To One

Price £395.00 ex vat  
One delegate one trainer either Skywalker House or at your premises
* Rates may vary for training at your premises if your premises are over 70 miles from Skywalker House

Company Classroom

Price £745.00 ex vat  
A dedicated trainer for your company either Skywalker House or at your premises
* Rates may vary for training at your premises if your premises are over 70 miles from Skywalker House