Microsoft: Outlook

Scheduled Training Courses

 18/06/2012  17/07/2012  17/08/2012  17/09/2012  17/10/2012  16/11/2012  17/12/2012

This Training course can also be run on request as a One to One or a Classroom Booking.

Overview

This stage assumes no prior knowledge of Outlook however self taught and day to day users of the program would still benefit from this course.

Most people already know how to send an email, and even though this will be one of the course’s starting points, it will quickly progress to advanced Emailing by using CC and Bcc, creating Distribution Lists, Groups and using Auto-replies and Voting Buttons. The Course is divided into 5 parts; an introduction to Views and Toolbars, Emails, Calendar, Tasks and Notes. Then the course will end with some workshop exercises using all the program features together, i.e. sending an Email with an Appointment or Task assigned. By the end of the course the user will have become much more confident and capable in using this powerful and versatile program.

• What Is Outlook? (Email / Electronic Personal Organiser / Menus / Navigation / Toolbars / Views)
• Guidelines & Etiquette (SPAM / Uppercase)
• Responding to Emails (Sorting / Reading / Reply / Reply to All / Forward)
• Sending Emails (To / Cc / BCC / Subject / Body / Importance)
• Message Management (Deleting / Folders)
• Attachments (Saving / Inserting / Difference with Reply & Forward)
• Printing (Simple / Without Address List)
• Proofing Tools (Checking Spelling & Grammar / Thesaurus)
• Deleted Items (Emptying / Restoring)
• Working with Contacts (Creating / Editing / Deleting)
• Working with Calendar Appointments (Creating / Editing / Deleting)
• Working with Tasks (Creating / Editing / Deleting)
• Basic Searching & Outlook Today (Viewing)