Scheduled Training Courses
This Training course can also be run on request as a One to One or a Classroom Booking.
Overview
Course Description:
This three-day instructor-led course provides IT Professionals who work in enterprise organisations with the knowledge and skills to install, deploy, configure, secure, maintain, and troubleshoot Windows Vista. This advanced course is aimed at enterprise desktop support technicians who want to gain knowledge of Windows Vista.
The course helps towards preparation for Microsoft Vista Exams:
- 70-620 Vista Microsoft Certified Technology Specialist (MCTS)
- 70-622 Vista Microsoft Certified IT Professional: Enterprise Support Technician (MCITP)
For existing Windows XP Microsoft Certified Desktop Support Technicians (MCDST ) this course helps towards preparation for Vista Upgrade Exam 70-621 (Microsoft Certified IT Professional: Enterprise Support Technician), which also grants the MCTS Vista credential
Course Code: 5117 Stage: 1
Duration: 3 Days Level: Introduction
Course Objectives:
Delegates should be experienced IT professionals who focus on a broad range of desktop operating system, application, networking, and hardware support issues. Delegates should be working in a support environment, using technical and problem solving expertise. Delegates will have used Windows XP SP2 and may have experience with Windows server operating systems.
Before attending this course, students must have:
- Be familiar with PC hardware, the BIOS and Device Manager
- Have fundamental knowledge of TCP/IP, Active Directory, user and group accounts and user profiles
- Be able to map drives to network file shares, install applications and use the command prompt Have experience of supporting previous versions of the Windows operating system
- Be familiar with an IT helpdesk system
Course Content:
- Install Windows Vista
- Troubleshoot the startup process
- Configure hardware and devices for Windows Vista-based computers
- Configure networking for Windows Vista-based computers
- Secure Windows Vista-based computers
- Maintain and optimise Windows Vista-based computers
Follow On Courses:
- 5115 | Installing and Configuring the Windows Vista Operating System (3 Days)
- 5116 | Configuring Windows Vista Mobile Computing and Applications (2 Days)
*BESPOKE COURSE | Course Duration, Level & Duration: Depends On Content & Individuals