PCS are offering a Christmas Special for Network Support Contracts allowing you to start the New Year with your IT department safe, secure and reliable. For many years PCS have been offering Network Support Contracts, which can give you Expert Support 365 days a year. Our Accredited Network Specialists can assist or be your IT Department, and turn any Problem into a Solution. December and January Special 20% Discount
Prices Start From £1200; Less 20% discount = £960 per year
For more information please click : Support Prices
Our Automated Network Monitoring Tools offer remote IT Support linking directly to your Network, allowing us to detect potential problems before they become critical. We can then respond quickly and effectively, resolving most issues within minutes, ensuring that your IT networks are kept in the best possible health.
PCS plan, configure and support the following network technologies:
- Microsoft and Novell Server Technology
- Server Technology: RAID, UPS, Multi-Processors
- E-Commerce
- Database Servers
- Backup Solutions
Network Solutions
- VPN: Remote Access (Home or Office to Office Connection)
- OWA: Outlook Web Access (View Emails and Calendars from any Internet location)
- LAN: Local Area Networks
- Wireless: Home & Office Connection
- Cable: Cat5/6 Cabling
- E-Commerce Communication
PCS provides secure, fast and technically supported Web and E-Commerce infrastructures to companies around the UK, ensuring that their solution on the Internet is viable and will succeed in the future. Standard E-Commerce Software Solutions
- Microsoft Exchange Server / Lotus Domino
- Microsoft Outlook Client / Lotus Notes
- SQL Database Servers
Support Key Points
- Number of Sites: PCS can support multiple sites and VPN remote access OWA (remote email) configuration.
- Spare PC's: PCS will configure any spare PC's. These will remain on your site in case of workstation failure. The number of workstations available is related to the contract that you have with us.
- Replacement Parts: Workstations will be covered for full replacement or replacement parts.
- Setup Cost Start support: PCS will do a minimum of two days' support for the 1st month of support. This may involve working in non-working time to reduce company disruption. PCS will create and test backup & recovery processes. Security tests & configuration are also included.
- Support Charge per Month: PCS will be available for telephone & remote support. Our standard working hours are 8.30am till 5.30pm Monday to Friday. PCS will respond to critical support requests within 1 hour. However in non-working hours PCS will respond within the time stated in your contract.